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The Visible Value Blog

What makes a great Click & Collect service

Posted by Hannah Moule

November 13, 2017 at 9:07 AM

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Click & collect has grown massively in popularity over the past few years; it’s now offered by the vast majority of established multichannel retailers. However, levels of click & collect service still vary. And with customers expecting more, you as a retailer cannot afford to get your click & collect offering wrong.

GETTING IT RIGHT

Localz is an Australian software company that delivers apps and platforms for last mile delivery and click & collect; it now also has a strong UK customer base, working with numerous leading retailers and logistics companies.

A SOLUTION CENTRED ON YOUR CUSTOMERS

Localz has designed a click & collect solution that streamlines your customer collection experience and maximises your store efficiency.

HOW?

By seamlessly connecting your customers and staff through location technology.

LOCALZ CLICK & COLLECT IS PROVEN TO:

  • Reduce collection times by 50%
  • Reduce operational costs by up to 30%
  • Increase revenue by up to 20%

RECOMMENDING ZEBRA TECHNOLOGIES

Localz recommends running its in-store click & collect apps on the TC20, or other Zebra touch and mobile computers if already deployed, as it values the reliability, robustness and ease-of-use of the devices from Zebra Technologies. Partnering with Zebra gives Localz confidence its solutions will be a success. 

ZEBRA’S TC20

Localz has already lined up Zebra’s new TC20 for some of its upcoming deployments. Localz appreciates that the TC20 is a device aligned to its own business aims; like Localz’s solutions, the TC20 recognises the needs of the individual and delivers state-of-the-art technology.  Available in either an all-touch or a keyboard form factor, the TC20 has the looks and ease of use of a smartphone, but, with features such as an inbuilt enterprise scanner and a unique PowerPack to keep the device working without a charger, it is most definitely built for commerce.

Localz applications on Zebra’s TC20 deliver a faster, smarter click & collect service – which means happier customers.

For more information on how Localz and Zebra Technologies can help you deliver a great click & collect service, please visit the success story. Or, to learn more about Localz, the TC20 or Zebra’s click & collect solutions, please click on these links.

 

Topics: Retail, EMEA, Click and Collect, TC20