How do organizations judge the success of their warehouse and distribution center operations? They judge them on how streamlined work processes combine with fast and accurate worker output to meet and exceed customer expectations in today’s highly competitive, high-volume omnichannel marketplace. In other words, they judge them on productivity.
To succeed in today’s global economy, businesses have to play all the angles. For retailers striving for sustainability in the fast-evolving marketplace, there are a number of angles that are key to enhancing productivity and increasing revenues and profitability.
It’s all in the wrist. It’s a phrase you often hear said about professional tennis players or really good major league hitters. Hank Aaron and the late Ernie Banks come to mind. Its meaning is basically that you can achieve the result you want—acing a serve or hitting a home run—using less strength and more control.
It’s also a phrase that has much to do with maximizing worker productivity in today’s retail warehouses or distribution centers. Addressing worker productivity challenges requires a thorough understanding of the science of human factors in warehouse operations.
Have you seen the television show “American Pickers?” It features a couple of guys who travel around the country looking for cool stuff— ranging from old advertising signs to 1930’s toys to Indian motorcycle parts—in old barns, stores and collectors’ lairs. Some of the most prized “finds” are old arcade pinball machines, like a 1946 Fastball Wood Rail Pinball Baseball Game or a 1954 Williams Spitfire Wood Rail Machine.
As computer games titles are to consoles, movies are to 4K TVs and music to the hi-fi – so are apps to your mobile devices.
When developing the TC8000, our new all-touch industrial mobile computer, our design guys spent a lot of time observing teams in warehousing and logistics operations. Based on those observations, they set themselves a number of objectives.