The modern nature of warehouses and the need for fast, slick processes to meet shorter turnaround means that the idea of a manager just sitting in their corner office, only answering questions when workers come to the door, is a long way from reality.Managers now must be able to communicate with warehouse operatives one to one, at any time, as well as with multiple workers – in multiple parts of the warehouse – at once.
Dealing with returns has become an essential customer service function in recent years.
The rise of online shopping in particular has led to an increase in the number of customers buying items over the internet – especially during sales – without being totally sure about the purchase with the expectation they can return them once they’ve arrived.
Warehousing has – and is – changing. The ever-increasing consumer and business demands of the 21st century means that warehouses are constantly striving to deliver goods and services to customers quickly and efficiently. Every inch of the warehousing operation is now scrutinised to reduce error and improve turnaround time to achieve ever more stringent Key Performance Indicators (KPI). This dual-pronged pressure from both consumers and businesses means that there are a number of challenges facing the modern warehouse to create a flawless customer experience. Indeed, every aspect of the warehouse process is becoming more complex and dynamic due to five accelerators simultaneously affecting flawless fulfilment: volume, velocity, variation, verification and volatility.
UK automotive industry output is set to increase by a third, to two million vehicles a year by 20201. And as the IoT and new technologies take hold, the way these vehicles are designed, produced, distributed and used will change fundamentally. As ever, plant owners will have to maintain productivity and supply chain efficiency, but as demand increases for customised and connected vehicles, the challenges will be around managing process time and product assortment.
Business globalisation means that the market for air travel continues to grow, and there are more aircraft on the move across the world. At the same time, economic growth in specific markets including the Middle East and Asia means that more people can afford to travel by air.
Since the advent of the internet, new technologies have transformed the way we live and work. From the smartphone to Netflix, each new technology has altered the way we carry out day to day tasks, and many would argue for the better. One area that is increasingly drawing attention is wearable technology. These devices can sync up with your smartphone and allow you to make payments, take calls, and even measure your heartbeat, all from your wrist. Much like the smartphone, wearable tech took things to the next level.
Not all printers are built the same – some are more robust and rugged than others and are better suited to working in industrial environments or places where printing is essential. I’m often asked: “When do we need an industrial class printer?” In return, I ask 5 questions to get to the bottom of this:
In this, my second blog on the design innovations in our all-new industrial computer, the TC8000, I’m looking at five key objectives that our design team set to help ensure the device is easier and more comfortable to use for long periods.