Warehousing has – and is – changing. The ever-increasing consumer and business demands of the 21st century means that warehouses are constantly striving to deliver goods and services to customers quickly and efficiently. Every inch of the warehousing operation is now scrutinised to reduce error and improve turnaround time to achieve ever more stringent Key Performance Indicators (KPI). This dual-pronged pressure from both consumers and businesses means that there are a number of challenges facing the modern warehouse to create a flawless customer experience. Indeed, every aspect of the warehouse process is becoming more complex and dynamic due to five accelerators simultaneously affecting flawless fulfilment: volume, velocity, variation, verification and volatility.
Ever paused to think about how supermarket shelves are stocked and the army of unseen logistics firms that make sure everything we need is there when we want it? Palmer and Harvey in the UK is one such hero business.
In this, the 400th anniversary of William Shakespeare’s passing, it seems fitting to borrow inspiration from the bard and say: The Store is Dead, Long Live the Store.
Zebra has won the prestigious WMS & Inventory Management Software Award at the Logistics Business IT 2015 Awards.
I’m old enough to remember the days when milk, bread, eggs and juice were brought to the front door on a daily basis. Now only businesses get that kind of service.
However, grocery deliveries from large supermarkets are increasingly popular, surging up 35% in 2014. It seems, many of us would rather avoid the hassle of marching around the supermarket. It also appears that everywhere I go I see a sign promoting ‘Click & Collect’, so I wonder if we are in the midst of a step change in retail delivery.