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The Visible Value Blog

Welcome to a place where you can connect and learn.

When you think Zebra, you may think of printers, but we're so much more than that. A leader in developing solutions that feature barcode, RFID and RTLS technologies, Zebra converts the physical into the digital to give assets, people and transactions a virtual voice. When you have more visibility, you can drive more value.

In this blog, we will:

  • Break down the basics of the Internet of Things (IoT) and how our connected world is making a big impact on how we work and play
  • Cover all the latest trends in visibility technology, like barcoding, RFID and RTLS, across many industries
  • Give you a closer look at the latest news and solutions from Zebra

If you're looking for something specific on the blog, you can narrow your experience by region, vertical or subject and by subscribing, you can be notified when we share new content.

So join us and be a part of the conversation!

 

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What makes a great Click & Collect service

Posted by Hannah Moule November 13, 2017 at 9:07 AM

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Click & collect has grown massively in popularity over the past few years; it’s now offered by the vast majority of established multichannel retailers. However, levels of click & collect service still vary. And with customers expecting more, you as a retailer cannot afford to get your click & collect offering wrong.

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Topics: Retail, EMEA, Click and Collect, TC20

Click & Collect is a Doddle

Posted by Hannah Moule October 16, 2017 at 5:28 AM

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Are you struggling to cope with Click & Collect volumes?

Well, now it can be a doddle.  Or should we say Doddle makes it a doddle. It’s all in the name. Doddle can now provide you with a seamless customer experience for your in-store Click & Collect offering with a tiny technological footprint – thanks to Zebra Technologies.

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Topics: Retail, EMEA, TC51, Click and Collect, TC70, OneCare

Improving Customer Experience Through the End-to-End Click & Collect Process

Posted by Steve Northcott May 12, 2017 at 3:00 AM

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This is the last in a short series of blogs looking at the devil-in-the-detail of providing Click & Collect in a way that remains profitable rather than becoming a de facto “loss leader” offering.  For this last blog we’re reminding ourselves why this is all important in the first place - customer experience – and thinking about the future. We’ll look at an end-to-end customer journey (click-collect-return) for a young woman named Susan, and at what technology impacts at what stage of customer engagement.

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Topics: Retail, EMEA, Click and Collect

Optimising Reverse Logistics and Getting Value From Returns

Posted by Steve Northcott May 5, 2017 at 3:00 AM

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One of the core reasons that retailers are struggling to make their Click & Collect operations profitable is the huge increase in returns that Click & Collect has generated.  Retailers who may have innocently thought that offering another channel and wider choice for the customer was just another box to tick-off have been caught out by the fact that the omni-channel reality has meant a change in customer mindset, which means they have to deal with the complexity of more returns.

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Topics: Retail, EMEA, Click and Collect

Managing Returns

Posted by Steve Northcott April 28, 2017 at 3:00 AM

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Topics: Retail, EMEA, Click and Collect

Getting Instore Fulfillment Right

Posted by Steve Northcott April 21, 2017 at 3:00 AM

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Topics: Retail, EMEA, Click and Collect

Making Click & Collect Profitable

Posted by Steve Northcott April 14, 2017 at 3:00 AM

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Topics: Retail, EMEA, Visibility, Asset Visibility Service, Click and Collect