In my previous blogs I showed how a lack of visibility over mobile devices can lead to incidents of loss and theft, reduced lifecycles, longer service desk calls and an increase in total cost of ownership. I also explained that while Mobile Device Management (MDM) solutions can help, many of our customers find it hard going to extract the data from them to improve device performance. In fact, 79% of companies want their asset management solutions to give them proactive recommendations to enhance device performance.
In my last blog I explained that, for every 1% rise in device failure rates, TCO grows by 23%. So how can you build on your investment in mobile technology, enabling high device availability aligned to business-critical workflows and ensure your mobile computers and printers deliver the anticipated benefits?