Retail

Tuesday, Nov 15, 2011 Jan Nash
Mobile printing is an excellent enhancement to markdown and other price labeling operations. Mobile printing helps streamline retail operations, freeing up store associates to spend more time...Read More
Wednesday, Nov 2, 2011 Jan Nash
Printing new price labels with real-time mobile printers closes the loop between pricing strategy and execution . And, in fact, mobile printing is the most efficient and accurate technique for...Read More
Thursday, Oct 20, 2011 Jan Nash
Re-pricing products in the store has evolved from simply being a reaction to purchasing mistakes, to a strategic tool that retailers apply to increase traffic and sales, as we discussed in this ...Read More
Thursday, Oct 6, 2011 Jan Nash
Re-pricing products in the store has evolved from simply being a reaction to purchasing mistakes, to a strate­gic tool that retailers apply to increase traffic and sales. Price changes are often...Read More
Wednesday, Oct 5, 2011 Sabine Nickel
American Barcode & RFID has recently created a series of solutions revolving around coupon printing on demand using the Zebra Kiosk Print Station and Zebra’s KR203 kiosk printer. ...Read More
Friday, Sep 30, 2011 Jan Nash
We've been talking about major retailers running pilots of radio frequency identification item-level tagging over the last couple of years. At last, Macy's has announced that it...Read More
Thursday, Sep 29, 2011 Jan Nash
Automating route activity provides benefits both in the field and in the office by reducing the labor and time needed to enter data and process paperwork. Mobile printing is an essential element for...Read More
Wednesday, Sep 28, 2011 Krista O'Brien
Using Technology to Drive Brand Recognition and Recurring Sales Throughout this series, you learned how mobile point of sale (POS), self-service kiosks, and technologies like the iPad and...Read More
Thursday, Sep 15, 2011 Tim Dreyer
The kiosk market is on a healthy and steady growth pattern. Earlier this spring, BCC Research came out with a report that the market for self-service kiosk deployments should continue at a 9.3%...Read More
Thursday, Sep 8, 2011 Krista O'Brien
A Faster, Easier Path to Enhancing the Customer Experience Shoppers have always wanted easy access to information, but now they want it faster than ever, delivered as rich media,...Read More
Thursday, Aug 25, 2011 Krista O'Brien
A vital link for streamlining in-store inventory management Based on what shoppers see in the store, it may seem that item-level tagging is on a slow ramp in retail applications. Many U.S....Read More
Wednesday, Aug 17, 2011 Tim Dreyer
Posted By Mark Roberti   On Monday, Aug. 15,  Zebra Technologies  celebrated the 20th anniversary of its initial public offering by ringing the opening bell of the NASDAQ...Read More
Friday, Aug 12, 2011 Jan Nash
Transactions at self-service kiosks are growing more than 10 percent per year in North America, with transactions expected to grow past $1.1 trillion per year through the devices by 2015....Read More
Tuesday, Aug 9, 2011 Krista O'Brien
Improving the Shopping Experience While Boosting Customer Satisfaction While Apple’s iPad is taking personal mobility to the next level, retailers are rapidly adopting the technology to...Read More
Tuesday, Aug 2, 2011 Jan Nash
Last time, we looked at the types of technology you need to implement the efficiencies of a queue busting system . Now, in this last article in our series, let’s explore why automated queue...Read More
Wednesday, Jul 27, 2011 Krista O'Brien
When Consumers Save Time, They Spend More The less time consumers spend in the checkout line, the more time they have to shop. That’s what retailers are rapidly discovering. Of course,...Read More
Wednesday, Jul 20, 2011 Jan Nash
Previously, we examined how mobile transaction systems process more customers per hour . Now let’s look at the mobile technology behind such a system. Queue-busting applications require a...Read More
Friday, Jul 8, 2011 Jan Nash
Retailers and other service businesses use mobile computers and printers for queue busting to reduce checkout lines and improve customer satisfaction. Previously, we discussed how you can use a...Read More
Thursday, Jul 7, 2011 Tim Dreyer
In the past decade, personal technology has increasingly become a part of our everyday lives and retailers are tapping into our behavior as they look for ways to better reach their customers. One...Read More
Monday, Jun 27, 2011 Danielle Kennedy
Photo: Wall Street Journal: Design Barcodes Inc. (man, skyline); Vanity Barcodes LLC (3) Most consumers pick up a package and don’t even notice the barcode anymore. But thanks to some...Read More
Wednesday, Jun 22, 2011 Jan Nash
Whether they’re used as mobile sales tools in the hands of floor associates (as examined by RIS News), or as inexpensive self-service kiosks, Apple ® iPad ® tablets are rolling out...Read More
Friday, Jun 17, 2011 Tim Dreyer
As more industries are beginning to strengthen green initiatives, there is an increasing need for new technology that is energy efficient yet affordable.  With the recent release of the QLn...Read More
Friday, Jun 3, 2011 Jan Nash
Discover how Best-in-Class retailers are ensuring speed-to-market through mobility and RFID technology in-store, in the warehouse, and in the supply chain. Join Aberdeen and Zebra for an...Read More
Wednesday, May 25, 2011 Tim Dreyer
Being able to reach consumers at any time, anywhere has become increasingly important to businesses trying to remain competitive in the current economy. The popularity of smart phones and tablets...Read More
Monday, May 23, 2011 Jan Nash
In an earlier article, we provided an overview of queue busting—how retailers and other service businesses use mobile computers and printers to reduce checkout lines and improve customer...Read More

Kiosk

Wednesday, Mar 7, 2012 Krista O'Brien
Empowered Customers. Increased Efficiency. For free registration to Customer Engagement Technology World (CETW) in San Francisco March 28-29, go to http://cetworld.com/register.asp , and...Read More
Wednesday, Sep 28, 2011 Krista O'Brien
Using Technology to Drive Brand Recognition and Recurring Sales Throughout this series, you learned how mobile point of sale (POS), self-service kiosks, and technologies like the iPad and...Read More
Thursday, Sep 15, 2011 Tim Dreyer
The kiosk market is on a healthy and steady growth pattern. Earlier this spring, BCC Research came out with a report that the market for self-service kiosk deployments should continue at a 9.3%...Read More
Thursday, Sep 8, 2011 Krista O'Brien
A Faster, Easier Path to Enhancing the Customer Experience Shoppers have always wanted easy access to information, but now they want it faster than ever, delivered as rich media,...Read More
Friday, Aug 12, 2011 Jan Nash
Transactions at self-service kiosks are growing more than 10 percent per year in North America, with transactions expected to grow past $1.1 trillion per year through the devices by 2015....Read More
Thursday, Jul 7, 2011 Tim Dreyer
In the past decade, personal technology has increasingly become a part of our everyday lives and retailers are tapping into our behavior as they look for ways to better reach their customers. One...Read More
Wednesday, Jun 22, 2011 Jan Nash
Whether they’re used as mobile sales tools in the hands of floor associates (as examined by RIS News), or as inexpensive self-service kiosks, Apple ® iPad ® tablets are rolling out...Read More
Wednesday, May 25, 2011 Tim Dreyer
Being able to reach consumers at any time, anywhere has become increasingly important to businesses trying to remain competitive in the current economy. The popularity of smart phones and tablets...Read More
Thursday, May 19, 2011 Krista O'Brien
Analysts report that retailers are among the most likely early adopters of electronic tablets as heavy hitters in the industry experiment with ways to reconnect with in store shoppers. In fact, ...Read More
Thursday, Apr 21, 2011 Tim Dreyer
Marketers are constantly looking for information on just what people do at trade events. Not what they do after show hours, that information should stay between the attendee and his or her...Read More
Thursday, Mar 24, 2011 Tim Dreyer
Now more than ever, retailers are focusing on the customer experience at the point-of-sale in order to provide the best service possible to increasingly demanding consumers. Savvy retailers are...Read More
Tuesday, Feb 22, 2011 Jan Nash
We’ve been looking at the roles both mobile devices and kiosks play as part of a self-service solution to drive up customer loyalty. Check out “ Kiosks or Mobility for Self-Service: Why...Read More
Thursday, Jan 20, 2011 Krista O'Brien
Increased Sales! Improved operational efficiency! These are typically the first thoughts that come to mind when one hears the words “self service kiosk.” We’ve highlighted these...Read More
Tuesday, Jan 11, 2011 Jan Nash
The trend toward using self-service kiosks in healthcare facilities for such uses as patient check-in and wayfinding is definitely growing. Patients win with added convenience and time savings,...Read More
Sunday, Jan 9, 2011 Tim Dreyer
When it comes to graphic and image reproduction, printers come in two basic varieties:  built-in printer language printers and host-based printers. Language-based printers use built-in...Read More
Friday, Jan 7, 2011 Jan Nash
While enacting mobile initiatives is hot topic these days, a recent webinar noted many retailers are continuing with plans to deploy kiosks in their stores—and for good reasons. For...Read More
Tuesday, Dec 7, 2010 Tim Dreyer
          Cut costs, build customer loyalty.    See how at Zebra's NRF Booth 1521. Get your free NRF expo pass ! Reduce...Read More
Friday, Nov 12, 2010 Jan Nash
Offering great self-service options is significantly more important to building customer loyalty than “live service” for such reasons as it’s often quicker and gives customers more...Read More
Friday, Oct 22, 2010 Chris Brown
SelfServiceworld.com is reporting that kiosks are being implemented in to selected prisons through the United Kingdom.  3M has announced that their touch technology has been incorporated in...Read More
Tuesday, Oct 19, 2010 Jan Nash
Mobility or kiosks for retail self service? It doesn’t have to be an either/or proposition. A webinar panel discussion facilitated by Integrated Solutions for Retailers Editor in Chief...Read More
Monday, Oct 4, 2010 Tim Dreyer
Kiosks are coming to a town near you. And not just as friendly fixtures in the malls. The time for outdoor kiosks is now, so get your wallets ready for a new way of buying products and services&mdash...Read More
Friday, Sep 17, 2010 Tim Dreyer
Here is a really cool application from Zebra Partner Global Bay showing an iPad application for retail with a Zebra RW 220. The application creates mobile kiosks out of retail store associates. Very...Read More
Tuesday, Sep 7, 2010 Tim Dreyer
Aberdeen Group has released a Research Brief that further explores its December 2009 findings that 56 percent of Best-in-Class retailers are integrating their store-level workforce management...Read More
Tuesday, Aug 24, 2010 Tim Dreyer
Next month’s Fashion Week in New York will have a cute new accessory to dazzle the fashionistas. The event will be utilizing technology that the trade show industry as employed for several...Read More
Wednesday, Jul 21, 2010 Tim Dreyer
While retail kiosk applications and configurations will vary according to your business goals, you can still count on certain basic best practices to help guide your design and deployment...Read More

Customer Service

Thursday, Sep 8, 2011 Krista O'Brien
A Faster, Easier Path to Enhancing the Customer Experience Shoppers have always wanted easy access to information, but now they want it faster than ever, delivered as rich media,...Read More
Wednesday, Jul 27, 2011 Krista O'Brien
When Consumers Save Time, They Spend More The less time consumers spend in the checkout line, the more time they have to shop. That’s what retailers are rapidly discovering. Of course,...Read More
Tuesday, Nov 30, 2010 Jan Nash
Offering a logical look at the potential for the Apple® iPad™ to take stores by storm, STORES magazine points out that thanks to the Web and smartphones, customers hold more information...Read More
Friday, Nov 12, 2010 Jan Nash
Offering great self-service options is significantly more important to building customer loyalty than “live service” for such reasons as it’s often quicker and gives customers more...Read More
Tuesday, Oct 5, 2010 Tim Dreyer
The rapid adoption of radio frequency identification (RFID) has raised several concerns over consumer privacy. No doubt, businesses in a wide range of industries are realizing significant...Read More
Monday, Oct 4, 2010 Tim Dreyer
Kiosks are coming to a town near you. And not just as friendly fixtures in the malls. The time for outdoor kiosks is now, so get your wallets ready for a new way of buying products and services&mdash...Read More
Monday, Jun 21, 2010 Tim Dreyer
Tech-savvy consumers expect self-service where they shop. And by implementing self-service, stores stand to increase same-store sales and reduce operating costs. According to RIS News ...Read More
Wednesday, Apr 28, 2010 Tim Dreyer
RetailWire  recently led a lively discussion about the potential uses for Apple’s new iPad™ in a retail environment. One application mentioned was the replacement of kiosks. ...Read More
Monday, Apr 12, 2010 Tim Dreyer
All of us have experienced frustration when we cannot find an item we are looking for at our favorite store. Not only does the store lose the sale, we the consumer lose faith in the store. This...Read More
Wednesday, Apr 7, 2010 Tim Dreyer
E-commerce retailers can lose money, customer service time or disgruntled customers if their customers claim they didn’t receive the right order. While auto-ID technologies like bar coding...Read More
Thursday, Apr 1, 2010 Tim Dreyer
Apparently, the days of planning shopping trips around weekend circulars are over.   Consumers are using the internet to compare products and prices from the comfort of home at their...Read More
Tuesday, Mar 23, 2010 Tim Dreyer
The concept of “endless aisle” is not new. Retailers have been using e-commerce Web sites to expand product availability for years, and continue to do so. However, the use of   ...Read More
Monday, Mar 22, 2010 Tim Dreyer
So we saw this promo for the CBS reality show Undercover Boss and notice a healthy helping of Zebra printers. In this scene GSI Commerce CEO Michael Reuben gets canned because he can't apply a label...Read More
Monday, Mar 8, 2010 Tim Dreyer
After a very successful test period in select stores, Kohl’s recently announced plans to expand their kiosk to all of their stores later this fall. This news is interesting for a couple of...Read More
Thursday, Mar 4, 2010 Tim Dreyer
365 Retail Markets, a unattended retail kiosk provider, recently developed and deployed a self-checkout RFID-based retail kiosk system with item-level tagging called SmartShop. The RFID reader in...Read More
Friday, Feb 26, 2010 Tim Dreyer
When asked what type of online ad they found most helpful, respondents to 2010 Consumer Study by About.com revealed that 42% of them found ads that had printable coupons most beneficial to their...Read More
Wednesday, Feb 24, 2010 Tim Dreyer
With the U.S. economy stabilizing but only slowly coming out of the year-plus long recession, retailers are looking at self-service applications as a way to improve store efficiency and...Read More
Tuesday, Feb 23, 2010 Tim Dreyer
There was an article on Yahoo this week on  Gadgets That Will Save You Money . From getting free HDTV programming to making your own carbonated beverages, several products were featured...Read More

DSD

Monday, Oct 10, 2011 Jan Nash
Library of Resources Points the Way to More Efficient DSD Operations Automating direct store delivery (DSD) and route accounting and DSD operations improves business efficiencies, and the...Read More
Thursday, Sep 22, 2011 Jan Nash
Schenck Company, one of the top 20 beer distributors in the country, is sold on employing mobile printers and handheld computers to increase efficiencies in its delivery operations—just like ...Read More
Thursday, Nov 11, 2010 Tim Dreyer
Mobility is moving rapidly beyond direct store delivery and mobile payment. Warehouse operations and retailers for example are seeing the benefit of completing transactions on the floor versus...Read More
Tuesday, May 11, 2010 Tim Dreyer
Over 4,000 industry professionals are expected to attend Canada’s National Bakery Showcase 2010 in Toronto next week. Aside from the latest in proof & bake ovens and thaw & serve...Read More

Shelf Labeling

Tuesday, Dec 7, 2010 Tim Dreyer
          Cut costs, build customer loyalty.    See how at Zebra's NRF Booth 1521. Get your free NRF expo pass ! Reduce...Read More
Tuesday, Sep 21, 2010 Tim Dreyer
The Bargain! Shop, a major Canadian-owned retail chain with over 250 stores, consistently meets its customer demands by offering brand-name products at the guaranteed lowest prices. That means it...Read More
Monday, Apr 26, 2010 Tim Dreyer
Jeff Weidauer of Vestcom International proposed an interesting idea in his online  RIS News  article: using QR codes on shelf labels. A QR code—a type of bar code that anyone...Read More

Wednesday, Sep 28, 2011 Krista O'Brien
Using Technology to Drive Brand Recognition and Recurring Sales Throughout this series, you learned how mobile point of sale (POS), self-service kiosks, and technologies like the iPad and...Read More
Thursday, Sep 8, 2011 Krista O'Brien
A Faster, Easier Path to Enhancing the Customer Experience Shoppers have always wanted easy access to information, but now they want it faster than ever, delivered as rich media,...Read More
Tuesday, Nov 30, 2010 Jan Nash
Offering a logical look at the potential for the Apple® iPad™ to take stores by storm, STORES magazine points out that thanks to the Web and smartphones, customers hold more information...Read More
Monday, Jun 21, 2010 Tim Dreyer
Tech-savvy consumers expect self-service where they shop. And by implementing self-service, stores stand to increase same-store sales and reduce operating costs. According to RIS News ...Read More
Thursday, Jun 10, 2010 Tim Dreyer
Over the past several weeks, we’ve touched on top ways retailers use self service to streamline store processes, reduce labor costs through labor redeployment, and reduce paper and...Read More
Wednesday, Apr 28, 2010 Tim Dreyer
RetailWire  recently led a lively discussion about the potential uses for Apple’s new iPad™ in a retail environment. One application mentioned was the replacement of kiosks. ...Read More
Monday, Apr 5, 2010 Tim Dreyer
If you’re thinking of adopting kiosk self-service, it may be because it offers the ability to streamline store processes, reduce labor costs through labor redeployment, and even reduce...Read More
Thursday, Apr 1, 2010 Tim Dreyer
Apparently, the days of planning shopping trips around weekend circulars are over.   Consumers are using the internet to compare products and prices from the comfort of home at their...Read More
Tuesday, Mar 23, 2010 Tim Dreyer
The concept of “endless aisle” is not new. Retailers have been using e-commerce Web sites to expand product availability for years, and continue to do so. However, the use of   ...Read More
Monday, Mar 8, 2010 Tim Dreyer
After a very successful test period in select stores, Kohl’s recently announced plans to expand their kiosk to all of their stores later this fall. This news is interesting for a couple of...Read More
Thursday, Mar 4, 2010 Tim Dreyer
365 Retail Markets, a unattended retail kiosk provider, recently developed and deployed a self-checkout RFID-based retail kiosk system with item-level tagging called SmartShop. The RFID reader in...Read More
Friday, Feb 26, 2010 Tim Dreyer
When asked what type of online ad they found most helpful, respondents to 2010 Consumer Study by About.com revealed that 42% of them found ads that had printable coupons most beneficial to their...Read More
Wednesday, Feb 24, 2010 Tim Dreyer
With the U.S. economy stabilizing but only slowly coming out of the year-plus long recession, retailers are looking at self-service applications as a way to improve store efficiency and...Read More
Tuesday, Feb 23, 2010 Tim Dreyer
There was an article on Yahoo this week on  Gadgets That Will Save You Money . From getting free HDTV programming to making your own carbonated beverages, several products were featured...Read More