What do the military, the Department of Motor Vehicles and a local sheriff’s office have in common? Not only do they all serve a critical function, but they’re also plagued with some of the same challenges due to budget cuts and an ever-changing regulatory environment. For these public sector entities, success hinges on the ability to keep track of—and intelligently manage—all of their people and assets.
That’s where the Internet of Things (IoT) comes in. From rugged mobility and network infrastructure management to voice and data systems, government organizations can now connect their devices to one centralized platform, where data is automatically aggregated and analyzed. This gives them the insight they need to make more informed decisions and to better manage their processes, programs and people.
Challenge 1: Resource Management
Tablets. Laptops. Two-way radios. As government organizations increasingly leverage mobile technologies in their day-to-day operations, managing assets becomes even more complex. The last thing they want is an insufficient supply, and if anything’s lost or damaged, the result can be costly. With budgets under constant constraint, government organizations must keep better track of resources. Luckily, IoT technologies can help by providing real-time visibility into the location, motion and state of assets.
Challenge 2: Timeliness
From the administrator who processes visa applications to the local officer responding in an emergency situation, government entities must be able to react quickly and effectively. Mobile communications have already come a long way in helping personnel coordinate effective responses. And with IoT enabling technologies capturing and centralizing information, all relevant parties can have access to the right information at the right time and, as a result, make faster, smarter decisions.
Challenge 3: Accuracy
Government entities have the power to impact citizens’ lives in profound ways. That’s why accuracy is so critical. With advances in mobile technology and IoT solutions, processes that used to be conducted manually can now be automated—this drives efficiency, eliminates the risk of human error and frees up employees to focus on more strategic opportunities. Additionally, data gleaned from these processes can be transformed into actionable insight. Now, officials can easily learn where inefficiencies lie, assess resource requirements and identify security risks. All of this allows them to proactively improve their operations, leading to better accuracy in the long-term.
These are just a few of the ways government organizations are using technology to overcome key challenges—the possibilities are endless. Learn more about how the IoT is reshaping government in our industry profile below.