Whenever I speak to people who work in front-line retail, there’s one common complaint – inventory. I recently read an article that even described inventory as ‘the worst part of being alive’. Now I’m sure that’s not true, getting stuck in traffic would definitely be higher up on my list. But is inventory the worst part of working in a shop?
If you’ve never had the pleasure, let me paint a picture...
Once or twice a year you’re asked to come in and work through the night – just counting stuff. It’s a slow and laborious process.
It’s also very hard to do it accurately. If you’re working for most retailers you’ll count every item individually, by hand or by scanning the barcode on each. Either way, it’s likely to be a demoralising experience that will damage your job satisfaction.
And every manager knows that you get the most from staff when they are happy in their work, so how can you defeat this source of frustration?
RFID technology provides the answer, and it brings benefits to your business that go well beyond happy front-line staff. It’s not the future of retail; it’s the technology that is transforming operations today. By placing RFID tags on each item, staff can use an RFID enabled scanner to scan an entire shelf in a single swipe – also improving accuracy up to 99.9%.
The leading US shoe retailer Lord & Taylor used RFID to cut inventory labour by 75%. As a result of deploying RFID, the same retailer has also seen a 2% increase in sales – attributable to more complete floor displays. Static scanners on the shop floor and in the back room could even provide a real-time view that would make checking inventory a thing of the past.
With RFID technology you could up your efficiency while making sure that you can always give your customers what they’re looking for.
Join us at NRF to see the latest innovations in action – stand No.1603
About the Author: As Senior Solutions Marketing Manager specifically in the Retail sector, Paul works closely with the entire vertical team providing subject matter expertise to introduce new solutions and ideas into EMEA.