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The Visible Value Blog

Improving the Staff and Patient Experience with Time Tracking

Posted by Franck Riout

February 4, 2016 at 1:53 PM


Zebra’s Time Tracking Technology can provide a healthcare institution with the ability to automate time tracking, implement accurate performance feedback, gain in-depth insights through better data analysis and improve staff performance and focus.

Across the globe, from the high tech hospitals of South Korea to the largest UK institutions, emergency patient care is a critical area that demands constant improvement and innovation.  The timeliness of patient observation and treatment implementation is one area that can dramatically affect successful rehabilitation.

For care centre staff and management, any way of increasing the performance and efficiency of these processes is welcomed with open arms.  One area where time tracking solutions prove effective is for the Acute Myocardial Infarction patients where the speed of response has a significant impact on the patient outcome. The solution can also be used in emergency care departments, including tracking stroke and accident and emergency patients from Door-To-Needle (DTN).

One obvious benefit of automated time tracking is the reduced chance of human error. In situations where the data is monitored manually, the chance of errors occurring can be higher because staff focus is orientated towards the care of the patient and the speed of delivery; while workloads can push the collection of timing data down the priority list. Having an automated system can increase the level of accuracy and reliability, with each stage of the tracking process automatically monitored without any further input from the staff, allowing them to provide full focus on the care of their patient.

Gaining better insight through more precise and accurate data enables a greater level of in-depth analysis, driving better understanding of the process, stages, staff performance and overall level of efficiency. Accurate performance feedback is essential when looking at areas of the healthcare journey that could be improved and, more specifically, each individual’s execution of daily tasks. Feedback on the execution of tasks through quantitative data can support continued staff development, while management gain rapid insight into any areas of weakness with a complete overall picture of activity.

LUMC_Case_Study_Thumbnail.pngTo learn about how this solution works in a real world scenario, download our case study on the Leiden University Medical Centre here. It looks at the challenges it initially faced, the solution proposed by Zebra, and the great results that were seen following the implementation of Zebra’s time tracking solution.

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Topics: Healthcare, Internet of Things, EMEA