Forklifts are a key part of warehouse efficiency and the supply chain as a whole.
Historically thought of as a ‘dumb’ piece of equipment in that they were totally reliant on the operator, forklifts have recently come to symbolise the digital transformation within warehouse operations.
The rise of ‘intelligent forklifts’ has completely revolutionised workflows: reducing material handling costs, improving fulfilment rates and streamlining stock management and tracking processes – all while driving better safety standards.
The modern nature of warehouses and the need for fast, slick processes to meet shorter turnaround means that the idea of a manager just sitting in their corner office, only answering questions when workers come to the door, is a long way from reality.Managers now must be able to communicate with warehouse operatives one to one, at any time, as well as with multiple workers – in multiple parts of the warehouse – at once.
When it comes to supply chain management, an efficient warehouse is essential for the smooth-running operation of a business. This is not just in the sense of ensuring products are stocked and logged, but that they are easy to locate within a warehouse, and can be dispatched as quickly and efficiently as possible.
Dealing with returns has become an essential customer service function in recent years.
The rise of online shopping in particular has led to an increase in the number of customers buying items over the internet – especially during sales – without being totally sure about the purchase with the expectation they can return them once they’ve arrived.
The demands on T&L companies are greater than ever. Customers expect faster and flawless deliveries (at lower cost), regulations continue to change, and leaner, digitally-driven start-ups are ramping competition – particularly over the last mile.
Leading premium sports and lifestyle brand ASICS trusts in Zebra Technologies and Dalosy, its Enterprise Mobility partner of over ten years, to increase productivity and efficiency at its European warehouses.
In a business world defined by connectivity, speed of service and quality customer care, the pressure to deliver the goods is mounting. The fast-changing and demanding nature of transport and logistics means your teams need the right equipment to successfully fulfil customers’ requests.
The time was when buying mobile devices for drivers and warehouse teams, you faced a tricky decision. Your users almost certainly wanted a consumer device. However, your procurement team may have worried that the devices would be too fragile to work all day everyday indoors, let alone on the road with drivers; fragility that could lead to a high degree of failures. But now, things are easier.
With online sales projected to top $20 trillion by 2020 , demand for delivery services is rising. Growth comes with challenges – customers are pressing for ever faster delivery, environmental and compliance legislation are changing constantly, automation is set to radically disrupt things and agile competitors are circling. With a greater need to help teams and drivers work more effectively mobile devices, that were initially rolled out to provide proof of delivery (PoD), could be doing much more.