Despite our increasingly busy lives, shopping remains popular. In Australia 95% of sales take place in-store , in the US it’s 91.5% and in the UK it’s 90%. With these figures in mind, predictions that ultimately stores will be redundant are being replaced by a recognition that they provide valuable point of differentiation. This said, with online sales set to climb, enhancing the shopping experience, and making the most of the direct connection with customers, is imperative.
By 2020 1.75 billion, or 42% of the workforce , could be mobile workers. Of course, many will be just checking email and managing simple admin tasks on the go. But many more will be true mobile warriors. Those heroes in the field checking things, mending things, and working in demanding places – to those who need continuous access to apps and data capture including teams on the manufacturing line, or in the warehouse.
In manufacturing, success used to belong to those who could predict demand long into the future and use this foresight to gain an edge through more effective planning. But things have changed. Increasingly, consumers want personalised products and this has seen a huge increase in product variants and hence need items built to order and dispatched faster than ever. In fact, we’re moving into an era where a plant needs to adjust to orders in real time – with all the consequences that has on managing bills of materials, production and more.
With global online sales predicted to reach $8 trillion by 2020* – pretty much all of our customers speak of a number of common challenges: warehouses are carrying more items, orders are more complex, peaks are extreme, new workflows need to be introduced (e.g. processing returns) and the pressure’s on to deliver next-day.
In retail, insight is king. And with data starting to help retailers make more informed and agile decisions, new ways are emerging to keep sales tracking upwards, reduce loss, and make the most of the store experience.
Business productivity begins and ends with worker productivity. You want your people performing at their very best, working as quickly, efficiently, and productively as they can.
When it comes to the warehouse, time’s money. Whether workers are logging deliveries, putting away, picking or packing, you need them to work as accurately, efficiently and quickly as possible.
The humble barcode has come far, there are billions of them in the world driving fast and accurate data capture.
Your people trust in our technology – from nurses scanning test samples, to couriers collecting signatures, to warehouse teams tracking items – our mobile devices, printers, and tracking technology must work reliably all day, every day. That’s why our design teams work in the field alongside our customers. They shiver in cold stores, watch clinicians at work, help refuse teams collect rubbish, assist delivery drivers deliver the goods – and much more.
Topics: Touch computing