Today’s customers expect a seamless, personalised shopping experience that is consistent regardless of whether they are in-store or online and built to satisfy their individual requirements. The challenge that retailers face is to understand exactly what we as customers expect and how best to go about building an experience to match these expectations.
Mobile devices can make a huge impact on the efficiency and accuracy of healthcare facilities, whether at the hospital, pharmacy, lab or even the outpatient’s home. However, it is not just clinical functions that benefit – non-clinical staff can use mobile devices for anything from inventory management, meal ordering, maintenance and logistics.
Attention all retailers: It’s time to take a second look at radio frequency identification (RFID) technology. RFID has experienced significant advances in the past decade – and particularly in recent years. Lower cost of ownership, improved reader form factors, greater global standardization, innovations in passive ultra-high frequency (UHF) tags are all furthering RFID interest and adoption.
Blood transfusions are a routine part of hospital work. But in hospitals using manual systems, it’s a process riddled with the potential for error – from a lab worker accidentally mislabelling a blood unit to the unit having to be discarded because the porter has been held up en route from lab to ward.
Accurate patient identification (ID) is vital if a hospital is to protect its patients and staff, and provide the best standard of care. Fundamental to ensuring this is a hospital’s use of patient wristbands. In our survey of public and private hospitals throughout Europe, we wanted to learn what decisions hospitals are making with regards to patient wristbands and why.
Click-and-collect has become a significant battleground for retailers in the UK. A research report released by Planet Retail claims that the number of UK shoppers using click-and-collect will rise to 76% by 2017. Yet despite this, only two-thirds of the Top 50 retailers currently offer the service.
Retailers know that it’s no longer enough to just have an online retail presence. You need to have an integrated online, mobile and in-store sales strategy that allows you to offer a personalized, easy shopping experience for your customers.
In today’s OEM designs for healthcare, equipment manufacturers can easily incorporate advanced technologies to enhance their applications. Despite the rise of increasingly sophisticated solutions, a core technology remains: the barcode scanner.
Often viewed as the enabler of retail checkout, the barcode scanner actually plays an equally if not more critical role in ensuring patient safety. The automatic data collection offered by scanning adds indispensable value to healthcare applications by streamlining data capture and transfer to reduce errors and offer greater safety for the patient.
How do organizations judge the success of their warehouse and distribution center operations? They judge them on how streamlined work processes combine with fast and accurate worker output to meet and exceed customer expectations in today’s highly competitive, high-volume omnichannel marketplace. In other words, they judge them on productivity.