How do organizations judge the success of their warehouse and distribution center operations? They judge them on how streamlined work processes combine with fast and accurate worker output to meet and exceed customer expectations in today’s highly competitive, high-volume omnichannel marketplace. In other words, they judge them on productivity.
Not all printers are built the same – some are more robust and rugged than others and are better suited to working in industrial environments or places where printing is essential. I’m often asked: “When do we need an industrial class printer?” In return, I ask 5 questions to get to the bottom of this:
To succeed in today’s global economy, businesses have to play all the angles. For retailers striving for sustainability in the fast-evolving marketplace, there are a number of angles that are key to enhancing productivity and increasing revenues and profitability.
It’s all in the wrist. It’s a phrase you often hear said about professional tennis players or really good major league hitters. Hank Aaron and the late Ernie Banks come to mind. Its meaning is basically that you can achieve the result you want—acing a serve or hitting a home run—using less strength and more control.
It’s also a phrase that has much to do with maximizing worker productivity in today’s retail warehouses or distribution centers. Addressing worker productivity challenges requires a thorough understanding of the science of human factors in warehouse operations.
The in-store interaction is an integral part of the entire shopper experience. Almost two thirds (60.1%) of shoppers are willing to buy more merchandise from a retailer that they believe provides better customer service. So it’s vital that retailers get it right, especially when you consider that consumers are using smart phones to gain information on products and pricing before, during and after the in-store visit.
Prescription errors cause an estimated 7,000 deaths in the US every year. It’s easy to see how it happens. A doctor scrawls a prescription for 1.0mg of a medicine on a piece of paper, and a pharmacist misreads it as 10.0mg. Or a doctor confuses one drug brand name with the very similar brand name for another, completely different, drug.
Within the healthcare industry, there's a huge opportunity to automate the collection of information.
If we take a look at a nurse's shift, let's say a typical 8-hour shift, 35 percent of the time is documenting. That means 2 to 3 hours per day is spent simply capturing information manually.
If you look at the way documentation occurs within a hospital environment, very often it involves capturing vitals and statistics on the palm of nurse’s hand or on a post-it note. That information is then translated into another hand-written type of media, and then finally inputted into an electronic medical records system at the nurses' station. It’s a very manual way of collecting data with lots of opportunity for error. In fact, in the United States alone, there are 98,000 deaths a year because of errors associated with medication administration.
Have you seen the television show “American Pickers?” It features a couple of guys who travel around the country looking for cool stuff— ranging from old advertising signs to 1930’s toys to Indian motorcycle parts—in old barns, stores and collectors’ lairs. Some of the most prized “finds” are old arcade pinball machines, like a 1946 Fastball Wood Rail Pinball Baseball Game or a 1954 Williams Spitfire Wood Rail Machine.
In this, my second blog on the design innovations in our all-new industrial computer, the TC8000, I’m looking at five key objectives that our design team set to help ensure the device is easier and more comfortable to use for long periods.